Shipment Information

As required from by International laws regulating commerce and trade of imports and exports , all shipment from montenapoleoneluxury.com are accompanied by an invoice declaring the exact total value of merchandise purchased in Euro.

MONTELEONELUXURY.COM ships worldwide using DHL EXPRESS delivery.

Estimated transit time after dispatch and fees

ITALY10 EURO1GG
GERMANY15 EURO2GG
AUSTRIA15 EURO3GG
NETHERLANDS15 EURO2/3 GG
BELGIUM15 EURO2GG
LUXEMBOURG15 EURO2GG
HUNGARY20 EURO3GG
ENGLAND15 EURO3GG
SPAIN15 EURO3GG
FRANCE15 EURO2GG
PORTUGAL25 EURO4GG
BALEARIC ISLAND25 EURO7GG
POLAND17 EURO3GG
DENMARK18 EURO3GG
CZECH REPUBLIC15 EURO3GG
SLOVAKIA18 EURO3GG
LATVIA-LITHUANIA30 EURO7GG
SLOVENIA25 EURO3/5 GG
ROMANIA20 EURO5/7 GG
BULGARIA25 EURO6/7 GG

Can not be accepted purchase requests from countries not included among those listed.

Order Update

Clients can obtain their order(s) status by sending an E-mail to assistenza@montenapoleoneluxury.com.

The E-mail must include the first and last name under which the order was placed, AND the Order Number.

Order Changes

We remind clients once an order is placed for available items no changes can be made to that order. Orders placed separately will be shipped separately.

Shipment and Fees

As required by International Laws regulating Commerce and Trade of imports and exports, all shipments from MONTENAPOLEONELUXURY.COM are accompanied by an invoice declaring the exact total value of merchandise purchased in Euro. Sale items purchased will be accompanied by an invoice declaring the discounted value of the items.

Delivery time

Orders are shipped from MONTENAPOLEONELUXURY, Italy - Monday – Friday from 9:30-18:00. (CET) Orders placed Friday evening, Saturday, and Sunday will be processed on Monday morning.

Successful Shipment Delivery

If the package is not successfully delivered to the Client’s address due to a lack of cooperation from the client (wrong telephone number, wrong address, absent at address, non-compliance with import regulations) as per the MONTENAPOLEONELUXURY.COM commercial agreement, the package may risk being sent back to Italy at the Client’s expense including any import fees that may be assessed upon re-entry to Italy. These fees will be deducted from any eventual reimbursement.

Shipment Insurance

MONTENAPOLEONELUXURY.COM shipments are insured against theft and accidental damage at no additional cost to the Client. Once the shipment reaches the destination, the goods are no longer insured.

montenapoleoneluxury.com P.IVA 03154920262

The aim of this website is to satisfy luxury fashion customer's needs in terms of shoes.

In our virtual shopping window you can find the best Italian designers brands.

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